Question 1

What is the minimum order?

Accepted Answer

Minimum is the monthly platform access fee. Beyond that you pay only for what you connect: a monthly fee per active mailbox and domain. Domain registration is a one-off purchase priced by zone and renews yearly.

Question 2

How do I change my volume?

Accepted Answer

There are no plans or bundles — add or disable mailboxes at any time. Billing adjusts automatically: unused capacity is never billed.

Question 3

What is included in the price?

Accepted Answer

The price includes ready-made inboxes, domains, automatic DNS setup (SPF, DKIM, DMARC, MX), reputation monitoring, and support.

Question 4

Do you offer discounts for recruiting?

Accepted Answer

Yes. Special terms are available for recruiting agencies and in-house teams. Contact us to discuss the details.

Question 5

Can I cancel at any time?

Accepted Answer

Yes. You can turn off access at any time — it stays active until the end of the paid month, then charges stop.

Question 6

Is there a free trial?

Accepted Answer

We offer trial access on request. Reach out to us and we'll work out the terms.

Question 7

Is it suitable for personal brands?

Accepted Answer

Yes. Holymailer works for personal brands, freelancers, and small teams who need reliable inboxes for outreach.

Question 8

What about local businesses?

Accepted Answer

Holymailer works for any business using cold email outreach, including local companies and small businesses.

Question 9

Do I need technical knowledge to get started?

Accepted Answer

No. DNS setup and mailbox configuration are done automatically. You receive ready-to-use mailboxes without diving into technical details.

Question 10

How does mailbox warm-up work?

Accepted Answer

All mailboxes are delivered already warmed up — we gradually increase outbound activity before delivery. You don't need to spend weeks warming up manually.

Question 11

Which sending tools are supported?

Accepted Answer

Holymailer is compatible with any tool that supports IMAP/SMTP: Instantly, Smartlead, Lemlist, Apollo, Outreach, HubSpot, and others. Connection takes a few minutes.

Question 12

Can I scale the number of mailboxes?

Accepted Answer

Yes. You can increase or decrease the number of mailboxes at any time. Additional batches are ready within 24 hours.

Question 13

What happens to mailboxes when I cancel?

Accepted Answer

You keep access until the end of the paid period. After it ends, mailboxes are deactivated. All settings and history are stored for 30 days — you can restore them when you resubscribe.

Question 14

Are there limits on sending volume?

Accepted Answer

No hard limits. But to maintain high deliverability, we recommend sending no more than 30–50 emails per day from a single mailbox — this is the industry standard for cold outreach.

Question 15

How do you ensure deliverability?

Accepted Answer

We configure SPF, DKIM, and DMARC for every domain, warm up mailboxes before delivery, and monitor reputation. Mailboxes are only delivered after passing all checks.

Question 16

How do I contact support?

Accepted Answer

Email us or use the contact form. We respond on business days within a few hours.

Frequently asked questions

Frequently asked questions